Delivery Policy

  • How to get your material samples?
    Contact our agent to express the material samples you need, and send them to customers by sending photos, videos or express delivery.
  • How long does the production time and transportation time of the ordered products take?
    The normal production cycle is 25 days, some conventional products can be 10-15 days,
    the transportation time is according to the destination distance, the normal transportation time is 25-35 days,
    the specific time is determined according to the port and customs clearance.
  • How to ensure the quality of your products?
    1. Each process in the production process is inspected by quality inspectors and strictly inspected.
    2. Strict sampling inspection of single products and batch products before shipment to ensure that the product packaging is intact. And you can send the inspection video by mail for confirmation.
  • What is your freight method? and how is the transportation time and freight from China to the United States calculated?
    The international logistics company arranges the truck to pick up the goods at the factory and transports them to the United States by sea,
    usually with a transportation time of 25-35 days, depending on the port and customs clearance.
    The freight is calculated based on the volume, weight and transportation route of the goods,
    and we will provide a detailed freight quotation for your confirmation (overseas products do not include freight).
  • What is your product packaging like? Is the furniture removable (e.g. table legs separated) to save space?
    According to the product model, large products can be disassembled,
    the inner layer is wrapped with thickened foam, the corners are fixed with hard edge protection strips,
    the thickened corrugated box is strengthened,
    and the outer box is thickened and widened with multi-layer solid wood plywood strips to ensure that the product is safely protected.
  • How to handle customs clearance and taxes for goods?
    Customs clearance and taxes are handled by international logistics companies,
    and the transportation costs reported to customers include customs clearance and taxes.
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